Data protection

Name and address of the controller The controller within the meaning of the General Data Protection Regulation (GDPR) and other national data protection laws of the member states, as well as other data protection provisions, is:

Fischer & Honsel GmbH
Graf-Gottfried-Straße 111
D-59755 Arnsberg
Germany
Tel.: +49 (0)2932 / 989 – 116
E-mail: webshop@fischer-honsel.de

You can reach our data protection officer at datenschutz@fischer-honsel.de.

 

GENERAL INFORMATION ON DATA PROCESSING

SCOPE OF PERSONAL DATA PROCESSING

We generally collect and use personal data of our users only insofar as this is necessary to provide a functional website and our content and services. The collection and use of personal data of our users regularly takes place only with the user's consent. An exception applies in cases where prior consent cannot be obtained for factual reasons and the processing of the data is permitted by law.

 

LEGAL BASIS FOR THE PROCESSING OF PERSONAL DATA

Insofar as we obtain the consent of the data subject for processing operations of personal data, Art. 6 para. 1 lit. a General Data Protection Regulation (GDPR) serves as the legal basis. For the processing of personal data necessary for the performance of a contract to which the data subject is a party, Art. 6 para. 1 lit. b GDPR serves as the legal basis. This also applies to processing operations that are necessary for carrying out pre-contractual measures. Insofar as processing of personal data is necessary for compliance with a legal obligation to which our company is subject, Art. 6 para. 1 lit. c GDPR serves as the legal basis. In the event that vital interests of the data subject or another natural person make processing of personal data necessary, Art. 6 para. 1 lit. d GDPR serves as the legal basis. If processing is necessary for the purposes of the legitimate interests pursued by our company or by a third party, and such interests are not overridden by the interests or fundamental rights and freedoms of the data subject, Art. 6 para. 1 lit. f GDPR serves as the legal basis for processing.

 

DATA DELETION AND STORAGE DURATION

The personal data of the data subject will be deleted or blocked as soon as the purpose of storage ceases to apply. Storage may also take place if this has been provided for by the European or national legislator in Union law regulations, laws or other provisions to which the controller is subject. Data will also be blocked or deleted if a storage period prescribed by the aforementioned standards expires, unless there is a need for further storage of the data for the conclusion or fulfillment of a contract.

 

PROTECTION OF TRANSMISSION USING SSL/TLS ENCRYPTION

For security reasons and to protect the transmission of confidential content, this site uses SSL or TLS encryption. The encrypted connection is guaranteed via the Hypertext Transfer Protocol HTTPS ("https://"). In this case, data transmitted by a user to us cannot be read by third parties.

 

DATA COLLECTION ON OUR WEBSITE

PROVISION OF THE WEBSITE AND CREATION OF LOG FILES

Description and scope of data processing

Our website is operated on servers of Hetzner Online GmbH, Industriestr. 25, 91710 Gunzenhausen (hoster). Each time our website is accessed, the hoster's system automatically collects data and information from the computer system of the accessing computer. The following data is collected:
(1) Information about the browser type and the version used,
(2) The user's operating system,
(3) The user's IP address,
(4) Date and time of access. The data is also stored in the log files of our system. This data is not stored together with other personal data of the user.

Legal basis for data processing
The legal basis for the temporary storage of data and log files is Art. 6 para. 1 lit. f GDPR.
Purpose of data processing

The temporary storage of the IP address by the system is necessary to enable the delivery of the website to the user's computer. For this purpose, the user's IP address must remain stored for the duration of the session. The storage in log files takes place to ensure the functionality of the website. In addition, the data serves to optimize the website and to ensure the security of our information technology systems. An evaluation of the data for marketing purposes does not take place in this context. These purposes also constitute our legitimate interest in data processing pursuant to Art. 6 (1) (f) GDPR.

Duration of storage

The data will be deleted as soon as it is no longer necessary to achieve the purpose for which it was collected. In the case of collecting data for the provision of the website, this is the case when the respective session has ended. In the case of storing data in log files, this is the case after seven days at the latest. Further storage is possible. In this case, the IP addresses of the users are deleted or alienated, so that an assignment of the calling client is no longer possible.

Right to object and erasure

The collection of data for the provision of the website and the storage of data in log files is absolutely necessary for the operation of the website. Consequently, there is no possibility for the user to object.

 

USE OF COOKIES

Description and scope of data processing

Our website uses cookies. Cookies are text files that are stored in the internet browser or by the internet browser on the user's computer system. If a user calls up a website, a cookie can be stored on the user's operating system. The cookies we use are so-called "session cookies". They are automatically deleted after your visit.

Legal basis for data processing

The legal basis for the processing of personal data using cookies is Art. 6 para. 1 lit. f GDPR.

Purpose of data processing

The website operator has a legitimate interest in storing cookies for the technically flawless and optimized provision of its services. These purposes also constitute our legitimate interest in the processing of personal data pursuant to Art. 6 (1) (f) GDPR.

Duration of storage, right to object and erasure

Cookies are stored on the user's computer and transmitted from there to our site. Therefore, as a user, you have full control over the use of cookies. By changing the settings in your internet browser, you can deactivate or restrict the transmission of cookies. Already stored cookies can be deleted at any time. This can also be done automatically. If cookies are deactivated for our website, not all functions of the website may be able to be used to their full extent.

 

CONTACT FORM AND E-MAIL CONTACT

Description and scope of data processing

A contact form is available on our website, which can be used for electronic contact. If a user takes advantage of this option, the data entered in the input mask will be transmitted to us and stored.

  • This data includes:
    • Name
    • Email address
    • Text message

At the time the message is sent, the following data is also stored:

(1) The user's IP address
(2) Date and time
(3) Information about the browser type and the version used
(4) The user's operating system

For the processing of the data, your consent will be obtained during the submission process and reference will be made to this privacy policy. Alternatively, contact can be made via the provided email address. In this case, the user's personal data transmitted with the email will be stored. In this context, no data will be passed on to third parties. The data will be used exclusively for processing the conversation.

Legal basis for data processing

The legal basis for the processing of data, if the user has given consent, is Art. 6 para. 1 lit. a GDPR. The legal basis for the processing of data transmitted in the course of sending an email is Art. 6 para. 1 lit. f GDPR. If the email contact aims at the conclusion of a contract, then the additional legal basis for the processing is Art. 6 para. 1 lit. b GDPR.

Purpose of data processing

The processing of personal data from the input mask serves solely to process the contact. In the case of contact by email, this also constitutes the necessary legitimate interest in processing the data. The other personal data processed during the submission process serves to prevent misuse of the contact form and to ensure the security of our information technology systems.

Duration of storage

The data will be deleted as soon as it is no longer necessary to achieve the purpose for which it was collected. For the personal data from the input mask of the contact form and those sent by email, this is the case when the respective conversation with the user has ended. The conversation is ended when it can be inferred from the circumstances that the matter concerned has been conclusively clarified.

Right to object and erasure

The user has the possibility to revoke his consent to the processing of personal data at any time. If the user contacts us by email, he can object to the storage of his personal data at any time. In such a case, the conversation cannot be continued. To do so, send an email to our data protection officer (datenschutz@fischer-honsel.de). All personal data stored in the course of contacting us will be deleted in this case.

 

TOOLS AND PLUGINS

GOOGLE WEBFONTS FONT PLUGIN

Scope of personal data processing

This site uses so-called web fonts provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, California 94043, USA for the uniform display of fonts.
When you access the page, the web fonts are loaded into your browser's cache to display them. To do this, the browser you are using must connect to Google Inc.'s servers. Google Inc. thereby becomes aware of the following data:

(1) Date and time of visit to the relevant website,
(2) Internet address or URL of the accessed website,
(3) IP address.

Data transmitted in connection with the page view is sent to resource-specific domains such as https://fonts.google.com.

Legal basis for the processing of personal data

The use of web fonts is in the interest of a uniform and appealing presentation of our online offers. This constitutes a legitimate interest within the meaning of Art. 6 (1) (f) GDPR.

Purpose of data processing

For the scope and purpose of data collection and the further processing and use of the data, please refer to Google Inc.'s privacy policy at https://policies.google.com/privacy and Google Webfonts' terms of use at https://developers.google.com/fonts/faq#Privacy.

Duration of storage

We have no influence on the storage of the transmitted data by Google Inc. and cannot provide any information on the storage period.

Right to object and erasure

By using our website, you agree to the processing of the data collected about you by Google Inc. in the manner and for the purpose described above.

 

INTERACTIVE MAPS FROM GOOGLE MAPS

Scope of personal data processing

This website uses Google Maps to display interactive maps and to create directions. Google Maps is a mapping service from third-party provider Google Inc. (Google), 1600 Amphitheatre Parkway, Mountain View, California 94043, USA. By using Google Maps, information about the use of this website, including your IP address and the (starting) address entered as part of the route planner function, can be transmitted to Google. If you access a page of our website that contains Google Maps, your browser establishes a direct connection with Google's servers. The map content is transmitted by Google directly to your browser and integrated into the website by it. Therefore, we have no influence on the extent of the data collected by Google in this way. To our knowledge, this is at least the following data:

(1) Date and time of visit to the relevant website,
(2) Internet address or URL of the accessed website,
(3) IP address,
(4) (Starting) address entered as part of the route planning.

Legal basis for the processing of personal data

The legal basis for the processing of users' personal data is Art. 6 (1) (f) GDPR.

Purpose of data processing

For the scope and purpose of data collection and the further processing and use of the data by Google, please refer to Google's privacy policy (policies.google.com/privacy) and the terms of use for Google Maps (www.google.com/intl/de_de/help/terms_maps.html).

Duration of storage

We have no influence on the storage of the transmitted data by Google and cannot provide any information on the storage period.

Right to object and erasure

By using our website, you agree to the processing of the data collected about you by Google Maps Route Planner in the manner and for the purpose described above. If you do not want Google to process data about you via our website, you can deactivate or block JavaScript (see jQuery JavaScript libraries). In this case, however, you will not be able to use the map display.

 

DATA COLLECTION IN THE APPLICATION PROCESS

Scope of personal data processing

An email address is stored on our website, which should be used to send application documents. The data transmitted by email will be stored by us at the recipient and, if necessary, forwarded within the company to the controller.

Legal basis for the processing of personal data

The legal basis for the processing of the transmitted data for the handling of an application process is Art. 88 GDPR and § 26 BDSG.

Purpose of data processing

The controller collects and processes the personal data of applicants for the purpose of handling the application process. The processing is carried out electronically if the applicant, as intended, submits their application documents to the controller by email. In the case of application submission by email, this also constitutes the necessary legitimate interest in the processing of the data.

Duration of storage

If the controller concludes an employment contract with an applicant, the transmitted data will be stored for the purpose of processing the employment relationship in compliance with the statutory provisions. If no employment contract is concluded with the applicant by the controller, the application documents will be automatically deleted three months after notification of the rejection decision, provided that no other legitimate interests of the controller conflict with deletion.

Right to object and erasure

With regard to submitted application documents, the data subject rights in point VII apply.

 

SOCIAL MEDIA CHANNELS

FACEBOOK

Facebook Fan Page

According to the case law of the European Court of Justice, we are jointly responsible with Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland (Facebook) under data protection law for the processing of personal data collected during the visit to our Facebook page.

When you visit our profile page, Facebook automatically collects personal data from you as a visitor to the page without our being able to influence this. Further information on data collection by Facebook can be found in Facebook's data policy https://www.facebook.com/privacy/explanation.

Facebook uses cookies to collect, store and further process data. If you, as a user, have a Facebook profile and are logged in with it, the data is also stored and analyzed across devices. Further information on the use of cookies by Facebook can be found in Facebook's cookie policy https://www.facebook.com/policies/cookies/.

You can object to the use of cookies by Facebook on the following websites:

https://www.facebook.com/settings?tab=ads (login required)

http://www.youronlinechoices.com

Facebook provides us with various anonymized statistics about the visitors to our profile page as part of the so-called Page Insights. We have no influence on the creation of this information, in particular we cannot prevent Facebook from collecting and processing it. For a selectable period and for the categories of fans, subscribers, people reached, and interacting people, Facebook provides us with the following anonymized data regarding our profile page:

Total number of page views, "likes," page activities, post interactions, reach, video views, post reach, comments, shared content, responses, percentage of men and women, origin based on country and city, language, views and clicks in the shop, clicks on route planners, clicks on phone numbers. Further information on Page Insights can be found on the corresponding Facebook website at:

https://www.facebook.com/business/a/page/page-insights

We use this information to make our profile page and the content contained therein more attractive to visitors to our profile page. This also represents our legitimate interest within the meaning of our legal basis for this processing according to Art. 6 Para. 1 S. 1 lit. f) GDPR.

The reciprocal obligations with regard to joint responsibility are set out in the "Page Insights Controller Addendum" https://www.facebook.com/legal/terms/page_controller_addendum. In this, Facebook assumes primary responsibility within the meaning of the GDPR for the processing of Insights data and declares that it will fulfill all obligations under the GDPR with regard to the processing of Insights data (including Articles 12 and 13 GDPR, Articles 15 to 22 GDPR and Articles 32 to 34 GDPR). With regard to the processing of Insights data, only Facebook can make and implement decisions. Since Facebook decides at its sole discretion how it fulfills its obligations under this agreement, we have no influence on Facebook's fulfillment of data protection obligations. Should we receive inquiries regarding Insights data, we are obliged to forward all relevant information to Facebook.

INSTAGRAM

According to the case law of the European Court of Justice, we are jointly responsible with Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland (Facebook) within the meaning of data protection law for the processing of personal data collected by Facebook when visiting our Instagram Fanpage.

When you visit our Instagram fan pages, Facebook automatically collects personal data from you as a visitor to the respective fan page without us being able to influence this. Further information on data collection by Facebook can be found in Instagram's data policy.

Facebook uses cookies to collect, store, and further process data. If the user has an Instagram and/or Facebook profile and is logged in with it, the data is also stored and analyzed across devices. Further information on the use of cookies by Facebook can be found in Facebook's Cookie Policy.

You can object to the use of cookies by Facebook on the following websites:

https://www.facebook.com/settings?tab=ads (login required)

http://www.youronlinechoices.com

In the event that Facebook transmits personal data to its parent company, Facebook Inc., Menlo Park, California, U.S.A., (Facebook Inc.), Facebook Inc. is certified under the EU-US Privacy Shield and thus undertakes to adhere to European data protection standards. Further information on the Privacy Shield can be found at:

https://www.privacyshield.gov

Information on the certification status of Facebook Inc. can be found at:

https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active.

As part of the so-called Page Insights, Facebook provides us with various anonymized statistics about the visitors to our Instagram fan pages. We have no influence on the creation of this information; in particular, we cannot prevent Facebook from collecting and processing it. For a selectable period, Facebook provides us with the following anonymized data for the respective fan page:

Activity: This section provides insights into our profiles, including interactions (such as profile visits and website clicks) and discovery (how many people saw our content and where they found it).

Content: Here we receive insights into posts, stories, and promotions.

Audience: Here we learn more about our subscribers and audience.

Further information can be found at https://help.instagram.com/788388387972460?helpref=faq_content.

We use this information to make our fan pages and the content on them more attractive to visitors to our fan pages. This also represents our legitimate interest within the meaning of our legal basis for this processing in accordance with Art. 6 Paragraph 1 Sentence 1 lit. f) GDPR. We are striving to conclude an agreement on joint responsibility with Facebook also with regard to the Instagram service. To date, Facebook has not yet commented on the Instagram service. However, it should be noted that with regard to the processing of Insights data, only Facebook can make and implement decisions. We have no influence on this. Should we receive inquiries related to Insights data, we will forward them immediately to Facebook.

PINTEREST

Please carefully check what personal data you share with us via Pinterest. We explicitly point out that Pinterest stores its users' data (e.g., personal information, IP address, etc.) and may also use it for business purposes. Further information on data processing by Pinterest can be found in Pinterest's privacy policy at https://policy.pinterest.com/de/privacy-policy.

We have no influence on the data collection and further processing by Pinterest. Furthermore, we cannot discern the extent, location, and duration for which the data is stored, to what extent Pinterest complies with existing deletion obligations, what analyses and links are made with the data, and to whom the data is passed on. If you wish to avoid Pinterest processing personal data transmitted by you to us, please contact us by other means. Our full contact details can be found in our impressum on Pinterest.

Processing takes place by us within the Pinterest account if you react to our Pins or other posts (e.g. by "saving" or "sending" or a comment). In such a case, we are informed by Pinterest about the action taken, including the account name. This data can be used by us to formulate a response. Personal data is also collected and processed if you send us a message directly via Pinterest or an e-mail. In that case, we will also use this data to send you a reply. Your personal data will be stored until the stated purposes are achieved or as long as we have a legitimate interest in storing it.
After that, it will be deleted, unless other agreements have been made with you or legal archiving obligations exist (e.g., due to commercial or tax law). In the case of legally required archiving, the data will be blocked from other access. These documents will be deleted and destroyed in a data protection-compliant manner after the statutory retention periods have expired as part of regular actions.

YOUTUBE

We use a YouTube channel belonging to Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland. Information on what data Google processes and for what purposes it is used can be found in Google's privacy policy: https://policies.google.com/privacy?hl=de&gl=de#infocollect.

We have no influence on the type and scope of data processed by Google, the type of processing and use, or the disclosure of this data to third parties. Nor do we have effective control options in this regard. By using Google, your personal data is collected, transmitted, stored, disclosed, and used by Google, and transferred, stored, and used in the United States, Ireland, and any other country where Google operates, regardless of your place of residence. It is transmitted to companies affiliated with Google as well as to other trusted companies or individuals who process it on behalf of Google. Google processes, on the one hand, your voluntarily entered data such as name and user name, email address, phone number. Google also processes the content that you create, upload, or receive from others when using the services. This includes, for example, photos and videos that you save, documents and spreadsheets that you create, and comments that you write on YouTube videos. On the other hand, Google also evaluates the content you share to determine what topics you are interested in, stores and processes confidential messages that you send directly to other users, and can determine your location based on GPS data, information about wireless networks, or your IP address to send you advertising or other content. For evaluation, Google may use analysis tools such as Google Analytics. We have no influence on Google's use of such tools and have not been informed of such a potential use. Should tools of this type be used by Google for the YouTube channel, we have neither commissioned nor otherwise supported their use in any way. Nor is the data obtained from the analysis made available to us. Only the profiles of subscribers are visible to us via our account. Furthermore, we have no possibility to prevent or disable the use of such tools on your YouTube channel. Finally, Google also receives information when you, for example, view content, even if you have not created an account. This "log data" may include the IP address, browser type, operating system, information about the previously accessed website and the pages you accessed, your location, your mobile carrier, the device you are using (including device ID and application ID), the search terms you use, and cookie information. You have options to limit the processing of your data in the general settings of your Google account. In addition to these tools, Google also offers specific privacy settings for YouTube. You can find out more about this in Google's guide to data protection in Google products: https://policies.google.com/technologies/product-privacy?hl=de&gl=de. Further information on these points can be found in Google's privacy policy under the term "Privacy settings": https://policies.google.com/privacy?hl=de&gl=de#infochoices. You also have the option to request information via the Google Privacy Form: https://support.google.com/policies/answer/9581826?visit_id=637054532384299914-2421490167&hl=de&rd=3.

RIGHTS OF THE DATA SUBJECT

If your personal data is processed, you are a data subject within the meaning of the GDPR and you have the following rights vis-à-vis the controller:

RIGHT TO INFORMATION

You can request confirmation from the controller as to whether personal data concerning you is being processed by us. If such processing exists, you can request the following information from the controller: (1) the purposes for which the personal data are processed;
(2) the categories of personal data processed;
(3) the recipients or categories of recipients to whom the personal data concerning you have been or will be disclosed;
(4) the planned duration of the storage of the personal data concerning you or, if specific information on this is not possible, criteria for determining the storage period;
(5) the existence of a right to rectification or erasure of the personal data concerning you, a right to restriction of processing by the controller, or a right to object to this processing;
(6) the existence of a right to lodge a complaint with a supervisory authority;
(7) all available information about the origin of the data if the personal data is not collected from the data subject;
(8) the existence of automated decision-making, including profiling, pursuant to Art. 22 para. 1 and 4 GDPR and – at least in these cases – meaningful information about the logic involved as well as the significance and the envisaged consequences of such processing for the data subject. You have the right to request information as to whether the personal data concerning you is transferred to a third country or to an international organization. In this context, you can request to be informed about the appropriate safeguards pursuant to Art. 46 GDPR in connection with the transfer.

RIGHT TO RECTIFICATION

You have a right to rectification and/or completion against the controller if the processed personal data concerning you is inaccurate or incomplete. The controller must make the rectification without undue delay.

RIGHT TO RESTRICTION OF PROCESSING

Under the following conditions, you can request the restriction of the processing of your personal data:

(1) if you dispute the accuracy of the personal data concerning you for a period that enables the controller to verify the accuracy of the personal data;
(2) the processing is unlawful and you object to the erasure of the personal data and instead request the restriction of their use;
(3) the controller no longer needs the personal data for the purposes of processing, but you need them for the establishment, exercise, or defense of legal claims, or
(4) if you have objected to processing pursuant to Art. 21 para. 1 GDPR and it has not yet been determined whether the legitimate grounds of the controller outweigh your grounds.

If the processing of the personal data concerning you has been restricted, such data – with the exception of their storage – may only be processed with your consent or for the establishment, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or of a Member State. If the restriction of processing has been restricted according to the above conditions, you will be informed by the controller before the restriction is lifted.

RIGHT TO ERASURE

Obligation to erase

You can request from the controller that personal data concerning you be erased without undue delay. The controller is obliged to erase this data without undue delay if one of the following reasons applies:
(1) The personal data concerning you are no longer necessary for the purposes for which they were collected or otherwise processed.
(2) You withdraw your consent on which the processing is based according to Art. 6 para. 1 lit. a or Art. 9 para. 2 lit. a GDPR, and there is no other legal ground for the processing.
(3) You object to the processing pursuant to Art. 21 para. 1 GDPR and there are no overriding legitimate grounds for the processing, or you object to the processing pursuant to Art. 21 para. 2 GDPR.
(4) The personal data concerning you have been unlawfully processed.
(5) The erasure of the personal data concerning you is necessary for compliance with a legal obligation in Union or Member State law to which the controller is subject.
(6) The personal data concerning you have been collected in relation to the offer of information society services referred to in Art. 8 para. 1 GDPR.

 

Information to third parties

Where the controller has made the personal data concerning you public and is obliged pursuant to Art. 17 para. 1 GDPR to erase the data, the controller, taking account of available technology and the cost of implementation, shall take reasonable steps, including technical measures, to inform controllers who are processing the personal data that you as the data subject have requested the erasure by such controllers of any links to, or copy or replication of, those personal data.

 

Exceptions

The right to erasure does not apply to the extent that processing is necessary

(1) for exercising the right of freedom of expression and information;
(2) for compliance with a legal obligation which requires processing by Union or Member State law to which the controller is subject or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;
(3) for reasons of public interest in the area of public health in accordance with Art. 9 para. 2 lit. h and i as well as Art. 9 para. 3 GDPR;
(4) for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes in accordance with Art. 89 para. 1 GDPR in so far as the right referred to in section a) is likely to render impossible or seriously impair the achievement of the objectives of that processing; or
(5) for the establishment, exercise or defence of legal claims.

 

RIGHT TO INFORMATION

If you have asserted the right to rectification, erasure or restriction of processing against the controller, the controller is obliged to communicate this rectification or erasure of the data or restriction of processing to all recipients to whom the personal data concerning you have been disclosed, unless this proves impossible or involves disproportionate effort. You have the right to be informed by the controller about these recipients.

 

RIGHT TO DATA PORTABILITY

You have the right to receive the personal data concerning you, which you have provided to a controller, in a structured, commonly used and machine-readable format. You also have the right to transmit these data to another controller without hindrance from the controller to whom the personal data have been provided, where

(1) the processing is based on consent pursuant to Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR or on a contract pursuant to Art. 6 para. 1 lit. b GDPR; and
(2) the processing is carried out by automated means. In exercising this right, you shall also have the right to have the personal data transmitted directly from one controller to another, where technically feasible. This shall not adversely affect the rights and freedoms of others. The right to data portability shall not apply to processing necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

 

RIGHT TO OBJECT

You have the right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning you which is based on Art. 6 para. 1 lit. e or f GDPR, including profiling based on those provisions. The controller shall no longer process the personal data concerning you unless the controller demonstrates compelling legitimate grounds for the processing which override your interests, rights and freedoms or for the establishment, exercise or defence of legal claims. Where personal data are processed for direct marketing purposes, you have the right to object at any time to processing of personal data concerning you for such marketing, which includes profiling to the extent that it is related to such direct marketing. If you object to processing for direct marketing purposes, the personal data concerning you shall no longer be processed for these purposes. In the context of the use of information society services, and notwithstanding Directive 2002/58/EC, you may exercise your right to object by automated means using technical specifications.

 

RIGHT TO WITHDRAW DATA PROTECTION CONSENT

You have the right to withdraw your data protection consent at any time. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.

 

AUTOMATED INDIVIDUAL DECISION-MAKING, INCLUDING PROFILING

You have the right not to be subject to a decision based solely on automated processing – including profiling – which produces legal effects concerning you or similarly significantly affects you. This shall not apply if the decision

(1) is necessary for entering into, or performance of, a contract between you and the controller;
(2) is authorised by Union or Member State law to which the controller is subject and which also lays down suitable measures to safeguard your rights and freedoms and legitimate interests; or
(3) is based on your explicit consent. However, these decisions shall not be based on special categories of personal data referred to in Art. 9 para. 1 GDPR, unless Art. 9 para. 2 lit. a or g GDPR applies and suitable measures to safeguard your rights and freedoms and legitimate interests are in place. In the cases referred to in (1) and (3), the controller shall implement suitable measures to safeguard your rights and freedoms and legitimate interests, at least the right to obtain human intervention on the part of the controller, to express your point of view and to contest the decision.

 

RIGHT TO LODGE A COMPLAINT WITH A SUPERVISORY AUTHORITY

Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement if you consider that the processing of personal data relating to you infringes the GDPR. The supervisory authority with which the complaint has been lodged shall inform the complainant on the progress and the outcome of the complaint including the possibility of a judicial remedy pursuant to Art. 78 GDPR.

 

STATUS AND CHANGES TO THE PRIVACY POLICY

Users are requested to regularly inform themselves about the content of the privacy policy.

 

CHANGES TO THE PRIVACY POLICY

We reserve the right to change this privacy policy to adapt it to changed legal situations or in the event of changes to services and data processing. However, this only applies to declarations on data processing. If user consent is required or if parts of the privacy policy contain provisions of the contractual relationship with the users, changes will only be made with the consent of the users.

 

STATUS OF THE PRIVACY POLICY

This privacy policy is currently as of October 28, 2020.

 

CONTACT DETAILS

Fischer & Honsel GmbH
Graf-Gottfried-Straße 111
D-59755 Arnsberg

Tel. +49 (0)2932 / 989 – 116
Fax +49 (0)2932 / 989 – 101

E-Mail: webshop@fischer-honsel.de

Our modular system is based on three different Mix & Match concepts: Mix & Match 1, Mix & Match 2, and Mix & Match 3. Each concept consists of matching lights and frames that can be flexibly combined with each other.

Please note that the components are only compatible within their respective series. This means: Lights and frames from Mix & Match 1 can only be combined with components from Mix & Match 1. The same applies to Mix & Match 2 and Mix & Match 3.

Within each series, various frames and lights are available, allowing you to design your individual lighting solution exactly to your specifications.

The bayonet catch enables a simple and secure connection between the luminaire and the frame. The luminaire is first simply pushed on and then lightly rotated clockwise until it audibly clicks into place. The integrated magnetic function provides additional hold, further stabilizing the connection and ensuring a secure fit.

You can easily reach our customer service via our contact form. You can find this in the header under "Accessories & Info" in the "Contact" section. There you can quickly and easily submit your request to us.

We would be happy to help you choose the right lighting. Whether it's for your living room, dining area, or individual lighting solutions – we will help you find the perfect light for your needs and interior style. Please contact our customer service for assistance.

Shipping costs are displayed transparently in the checkout and depend on the delivery country and order size. You can view all applicable shipping costs before completing your order.

For a detailed description of the return process, go to "Loading Platforms & Info" in the header. Under "Info," you will find the section "Returns." There, you will receive a comprehensive explanation of the return procedure.

If your product arrives damaged or defective, please contact our customer service with your order number and—if possible—photos of the defect. We will review the case as quickly as possible and arrange for a suitable solution.

Should your package not arrive, please contact our customer service. We will check the shipping status using the tracking information and promptly find a solution. If necessary, we will, of course, send you a replacement item. However, thanks to tracking, shipping problems are very rare.

Yes, items can be returned within the statutory withdrawal period. Please note that the goods should be returned undamaged and, if possible, in their original packaging. Further information can be found in our return policy.