Become a B2B Partner

Step-by-step guide: How to become a B2B customer or partner

Would you like to collaborate with us as a B2B customer or partner? The registration process is very simple:

1. Contact us
Send us an email inquiry and let us know that you are interested in a collaboration as a B2B customer or partner.

2. Submit company information
To process your request quickly and appropriately, please provide us with the following information:

  • Company name

  • Company industry

  • Contact person's name

  • Contact person's role or position in the company

  • Email address

  • Telephone number (if applicable)

3. Review of your inquiry
Upon receipt of your inquiry, we will review your details and contact you as soon as possible to discuss the next steps.

4. Start of collaboration
Once all important information is available, we can jointly lay the foundation for a successful collaboration.

Example for contacting us
Email: partner@ihrunternehmen.de
Phone: +49 123 4567890

Our modular system is based on three different Mix & Match concepts: Mix & Match 1, Mix & Match 2, and Mix & Match 3. Each concept consists of matching lights and frames that can be flexibly combined with each other.

Please note that the components are only compatible within their respective series. This means: Lights and frames from Mix & Match 1 can only be combined with components from Mix & Match 1. The same applies to Mix & Match 2 and Mix & Match 3.

Within each series, various frames and lights are available, allowing you to design your individual lighting solution exactly to your specifications.

The bayonet catch enables a simple and secure connection between the luminaire and the frame. The luminaire is first simply pushed on and then lightly rotated clockwise until it audibly clicks into place. The integrated magnetic function provides additional hold, further stabilizing the connection and ensuring a secure fit.

You can easily reach our customer service via our contact form. You can find this in the header under "Accessories & Info" in the "Contact" section. There you can quickly and easily submit your request to us.

We would be happy to help you choose the right lighting. Whether it's for your living room, dining area, or individual lighting solutions – we will help you find the perfect light for your needs and interior style. Please contact our customer service for assistance.

Shipping costs are displayed transparently in the checkout and depend on the delivery country and order size. You can view all applicable shipping costs before completing your order.

For a detailed description of the return process, go to "Loading Platforms & Info" in the header. Under "Info," you will find the section "Returns." There, you will receive a comprehensive explanation of the return procedure.

If your product arrives damaged or defective, please contact our customer service with your order number and—if possible—photos of the defect. We will review the case as quickly as possible and arrange for a suitable solution.

Should your package not arrive, please contact our customer service. We will check the shipping status using the tracking information and promptly find a solution. If necessary, we will, of course, send you a replacement item. However, thanks to tracking, shipping problems are very rare.

Yes, items can be returned within the statutory withdrawal period. Please note that the goods should be returned undamaged and, if possible, in their original packaging. Further information can be found in our return policy.